Business Operations Head

JOB DESCRIPTION

Business Operations Head – Aerostar Edtech Pvt. Ltd.

Location: Vastrapur, Ahmedabad

Experience: 7–10 Years

Industry Preference: EdTech / Education / High-growth startups

Role Overview

Aerostar Edtech Pvt. Ltd. is looking for a Business Operations Head to drive end-to-end execution across sales, marketing, and delivery.

This role is responsible for ensuring that strategy converts into revenue, teams perform efficiently, and operations scale smoothly.

This is not a support role — this is a core leadership position driving business outcomes.

Key Responsibilities

1. Revenue & Business Execution

• Own overall revenue operations (Admissions + Closures + Collections)
• Ensure alignment between marketing → telecalling → sales → conversion
• Identify bottlenecks and fix leakages in the funnel

2. Team Management & Performance

• Oversee Sales (BDM + Telecalling Team) and operational staff
• Set targets, track KPIs, and ensure daily performance discipline
• Hire, train, and build high-performance teams

3. Process & System Building

• Create and implement SOPs across departments
• Ensure proper usage of CRM, lead tracking, and reporting systems
• Build scalable systems for admissions, student onboarding & operations

4. Data & Performance Optimization

• Track key metrics:
• Lead → Conversion ratio
• Cost per acquisition
• Revenue per channel
• Use data to improve efficiency, productivity & profitability

5. Cross-Functional Coordination

• Work with marketing for lead generation quality
• Coordinate with academic/delivery team for student experience
• Ensure smooth execution of events, workshops & partnerships
• KPIs (What You Will Be Measured On)Monthly & quarterly revenue targets
• Conversion rates across funnel
• Team productivity & efficiency
• Cost per lead vs revenue generated
• Operational efficiency & system implementation

Required Skills

• Strong experience in business operations / revenue operations
• Proven ability to manage sales + operations teams
• Deep understanding of sales funnels & CRM systems
• Strong leadership, decision-making & problem-solving ability
• Data-driven mindset with execution focus

Ideal Candidate

• Someone who can run the business, not just manage tasks
• Has experience scaling teams from 0 → structured systems
• Strong control on sales numbers + operational execution
• Can bring discipline, accountability & speed

What We Offer

• Leadership role with direct impact on business growth
• Opportunity to build and scale a high-growth EdTech brand
• Performance-driven incentives
• Fast-paced, execution-focused environment