It Team Leader
Resourcing Next
It Team Leader
Resourcing Next
Mani Nagar, Ahmedabad Region
₹25,000 - ₹35,000 monthly
Fixed
₹25000 - ₹35000
Earning Potential
₹35,000
Work from Office
Full Time
Min. 3 years
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
94 applicants
Benefits include: PF, Travel Allowance (TA), Petrol Allowance, Laptop
Job Description
Qualification: BE/B.TECH/ 10+2+3,
Core Hardware and Networking Profile \
Location: Maninagar Ahmedabad
Experience: 7 + yrs. (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers, and other accessories) \
Should have managed a team of minimum 12 engineers (Field engineers as an added advantage)
Must have worked on any ticketing tool for at least 3 yrs.
Good at report generation and tracking tickets.
Capable of training field engineers and excellent in team handling.
Roles and Responsibilities:
Responsible for managing their respective locations and follow SLA.
They will be the SPOC for all roles and responsibilities of their PUDO for ticket closure and performance,
Responsible for generating daily report of location and update the project manager.
Make sure field engineers are successfully closing maximum tickets in a day.
Ensuring timely and correct location tickets are issues to each engineer.
Job role
Work location
"C/O Jetking Technologies SAPTAM ENTERPRIES Building No./Flat No.: BLOCK C-SF-37, RAJRATNA ARCADE Road/Street: OPP MANINAGAR RAILWAY STATION, OPP SATYAM TOWER MANINAGAR City/Town/Village: Ahmedabad District: Ahmedabad State: Gujarat PIN Code: 38000" Mani Nagar, Ahmedabad Region
Department
IT & Information Security
Role / Category
IT Support
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 3 years
Education
Diploma
Skills
Team handling, IT Asset management, IT service management, Technicial support, IT management, Team assessment, Call monitoring
English level
Basic English
Gender
Any gender
About company
Name
Resourcing Next
Address
"C/O Jetking Technologies SAPTAM ENTERPRIES Building No./Flat No.: BLOCK C-SF-37, RAJRATNA ARCADE Road/Street: OPP MANINAGAR RAILWAY STATION, OPP SATYAM TOWER MANINAGAR City/Town/Village: Ahmedabad District: Ahmedabad State: Gujarat PIN Code: 38000" Mani Nagar, Ahmedabad Region
Job posted by Resourcing Next
FAQs about this job
Show all