Inside Sales Representative

Job Summary:We are seeking a highly motivated and technically competent Senior Inside Sales Executive to support our sales operations for industrial valves, pumps, and mechanical seals. The ideal candidate should possess a strong mechanical engineering background, excellent communication skills, and proven experience in handling customer inquiries, quotations, technical discussions, and order management within the industrial manufacturing sector.

• Key Responsibilities:Handle customer inquiries and provide technical and commercial support.
• Prepare and submit quotations, proposals, and tender documents.
• Understand customer requirements and recommend suitable valve, pump, or mechanical seal solutions.
• Coordinate with the sales team, engineering team, and customers for order execution.
• Follow up on quotations and convert opportunities into confirmed orders.
• Maintain strong relationships with existing customers and identify new business opportunities.
• Manage CRM records, sales reports, and customer databases.
• Negotiate pricing, delivery schedules, and commercial terms within company guidelines.
• Work closely with procurement and operations teams to ensure timely delivery.
• Support field sales engineers with technical and commercial information.
• Monitor market trends, competitor activities, and customer requirements.
• Required Skills:Strong knowledge of industrial valves, pumps, mechanical seals, and related mechanical systems.
• Ability to read and understand technical drawings, specifications, and datasheets.
• Excellent verbal and written communication skills.
• Strong negotiation and customer relationship management abilities.
• Proficiency in MS Office, ERP, and CRM software.
• Ability to manage multiple quotations and customer accounts simultaneously.
• Good understanding of industrial processes and applications.
• Preferred Candidate Profile:Mechanical Engineering Diploma with Bachelor's Degree in Mechanical Engineering.
• Minimum 3 years of inside sales experience in valves, pumps, mechanical seals, or related industrial products.
• Proven track record of achieving sales targets and generating business growth.
• Strong analytical and problem-solving skills.
• Self-motivated, customer-focused, and result-oriented professional.