Customer Service Support Advisor
BT Group
Work from Office
Full Time
Freshers onlyJob Description
Customer Service Support Advisor
About the role
The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through support excellence and expertise regarding the BT Group's solution portfolio with some supervision.
What you’ll be doing
1. Assists in the implementation of specific Customer Service management plans under supervision.
2. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and with some supervision
3. Gathers customer information and performs analysis and understands customer needs to provide customer service insight for the efficient management of customer issues.
4. Executes and delivers work often covered by existing procedures in order to achieve objectives and the vision of the Customer Service team.
5. Assists in the implementation of continuous improvement opportunities to improve the customer service team processes.
Essential Skills / Experience
Desirable Skills / Experience
Our Package
Experience Level
Entry LevelJob role
Job requirements
About company
Similar jobs you can apply for
MarketingSales & Marketing Executive
Canara Hsbc Oriental Bank Of Commerce Life Insurance Company LtdWork from Office
Part TimeFull TimeAny experience
Basic EnglishLoan Consultant
Gslet Exports Private LimitedWork from OfficeFull TimeAny experienceBasic EnglishEducation Counsellor
Global Institute Of Management StudiesWork from OfficeFull TimeAny experienceBasic English
Customer Care Executive
Smart Call Center SolutionsWork from OfficeFull Time
Night ShiftAny experienceGood (Intermediate / Advanced) EnglishRelationship Manager
Hdfc Bank LimitedWork from OfficeFull TimeMin. 1 yearNo English RequiredClient Relationship Executive
Hdfc Life Insurance Company LimitedWork from OfficePart TimeFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Kolkata/Calcutta to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata/Calcutta at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Kolkata/Calcutta . Through apna, you can find jobs in 64 cities across India. Join NOW!