IT Business Management Senior Associate

IT Business Management Senior Associate

Are you ready to make an impact at DTCC?  

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets.  We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact.  We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Retirement benefits
• Paid Time Off and other leave of absence
• Flexible/Hybrid Work Arrangements

The impact you will have in this role:

The IT Business Management Senior Associate supports the operating discipline of the EDCT Business Management Office. The role coordinates governance forums and recurring management routines, maintains reporting and decision records, and tracks priorities, actions, dependencies, risks, and milestones through closure. Working across IT governance, Talent Acquisition, Enterprise Procurement/ESM, Human Resources, and other stakeholders, the individual turns business information into clear updates, supports issue resolution, and improves the processes and artifacts used to manage execution. This is an individual-contributor position at the Senior Associate level requiring sound judgment, analytical thinking, concise communication, and dependable follow-through across competing priorities. Success is reflected in timely, accurate deliverables, stronger visibility into operational performance, and reliable stakeholder support.

Your Primary Responsibilities:

• Coordinate operational activities supporting EDCT BMO priorities and recurring management routines. 
• Prepare governance agendas, materials, decisions, action records, and follow-up communications. 
• Monitor operational metrics, actions, dependencies, risks, and milestones through documented closure. 
• Partner across functions to resolve issues, clarify ownership, and maintain delivery momentum. 
• Maintain operating procedures, governance artifacts, trackers, and decision documentation. 
• Drive practical process improvements that strengthen efficiency, control, and transparency. 
• Support workforce, financial, portfolio, or resource-planning activities as assigned. 
• Important: Coordinate operational communications across relevant regional and global stakeholders. 

Talents Needed For Success:

• 8–10 years supporting business operations, business management, PMO, governance, or a comparable operational function. 
• 5–6 years of exposure to workforce, financial, portfolio, or resource-planning processes. 
• 2–3 years owning recurring reporting, action tracking, or governance deliverables. 
• Ability to analyze business information and communicate clear findings or recommendations. 
• Ability to manage multiple priorities, deadlines, and stakeholder requests with disciplined follow-through. 
• Strong written and verbal communication for operational and management audiences. 
• Experience collaborating across functions and influencing progress without formal authority. 
• Productivity-tool proficiency is required, but the approved toolset is not specified.

Qualifications:

• Experience supporting a technology business-management office or enterprise IT operating model. 
• Experience improving governance routines, management reporting, or decision-support workflows. 
• Experience with reporting or visualization tools.

Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.  When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

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Experience Level