Ocean Dispute Resolution Specialist

Maersk Line India Pvt Ltd
Chennai
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years

Job Description

Ocean Dispute Resolution Specialist

Manages processes as per global Disputes SOP. Helps team build
efficiency by sharing knowledge, best practices and eliminating waste
steps in the process.

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

  • Language proficiency (for roles involving customer interaction)

  • Prior experience in Customer Experience with hands-on exposure to customer disputes

  • 3–4 years of relevant experience

  • Any graduate

  • Should be flexible for Night Shifts & Work from Office Setup

What We Offer:

  • Impact: Be part of a team that directly contributes to global operations.

  • Opportunity: Unlock professional and personal growth through diverse career pathways.

  • Innovation: Work with a team that embraces technology and continuous improvement.

  • Global Exposure: Collaborate across geographies and cultures.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com

Experience Level

Mid Level

Job role

Work location
Work locationINMAA15 - Chennai - RMZ One Paramount, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years

About company

Name
NameMaersk Line India Pvt Ltd
Job posted by Maersk Line India Pvt Ltd

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

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