Global Product
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 2 yearsJob Description
Global Product
- Client Servicing & Product Support: Act as a key client contact, providing high-quality servicing, confidently explaining investment products and features, and addressing product, transaction and account-related queries and escalations.
- Client Engagement & Business Enablement: Proactively engage with clients to understand their requirements, support Sales and Relationship Management teams, and facilitate seamless onboarding, transactions and ongoing investment servicing.
- Cross-Functional Coordination & Service Delivery: Work closely with Investment, Product, Operations, Technology and Compliance teams to resolve client requirements efficiently, monitor service delivery and ensure timely closure of requests.
Service Excellence & Governance: Drive improvements in service processes and client experience, maintain relevant MIS and service metrics, and ensure servicing activities are conducted in line with applicable policies, regulatory and compliance requirements.
Any Graduate/Post Graduate
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The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai/Bombay to get hired quickly.
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