Relationship Manager - Affluent_AFFLUENT_0411_6406_1022417
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 2 yearsJob Description
Relationship Manager - Affluent_AFFLUENT_0411_6406_1022417
Description
| Role: |
| · Handling personalized service requests of Affluent customers. |
| · Generation of timely business MIS. |
| Ensuring strict adherence to regulatory and internal approved prescribed requirements for Affluent customer segment. |
| · Coordination with CPC/RPC/Investment desks for account opening of Affluent customers. |
· Managing complaints of Affluent customers and ensuring their resolution within TAT · Meeting Affluent Key customers in person for Customer Profiling and Service Hook activations |
| Job Requirement: |
| · Excellent written and oral communication skills |
| · Developing and maintaining banking relationships with a select group of high net worth customers |
| · Excellent communication skills with customer service orientation |
| · Courteous and polite |
| · Good Knowledge of Microsoft Excel |
| · Understanding of banking norms and processes. |
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