Tata Capital Finance Ltd

Officer - Retail Branch Operations - Housing - Branch Operations - Bengaluru - Kanakapura Road (TCHFL) - J Grades

Tata Capital Finance Ltd
Bengaluru/Bangalore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Officer - Retail Branch Operations - Housing - Branch Operations - Bengaluru - Kanakapura Road (TCHFL) - J Grades

Job Purpose
•   To manage all operations activities at the branch and ensure customer satifiaction by resolving all customer queries thus supporting the HL/HE process.
 Responsibilities

    Core Responsibilities:

  • Achieve high efficiency levels by ensuring all queries are resolved within TAT;and developing processes that will improve TAT
  •  Ensure service deliverables are processed by the team as per TAT, training them on policy and process changes to minimize errors
  • Resolve branch queries,ensuring that queries raised by stakeholders are addressed promptly and providing support as required
  • Coordinate with  the system team to resolve routine and other system issues, identifying gaps and recommending measures to address such gaps.
  • Monitor HE/HL repricing and NHB refinance cases and update systems, based on inputs received from RBI/ business team
  • Conduct impact analysis  and accordingly update systems after approval from the business team
  • Release communication about rate increase or decrease to customer and update the web-portal system accordingly.
  • Resolve audit queries raised by internal and external auditor and initiate corrective action as suggested
  • Ensure compliance to all Audit / NHB/ IRB regulations.

 

Job role

Work location
Work locationBengaluru, Bengaluru - Kanakpura, 2nd Floor, 3490, 80Ft. Road, 4th H Block, Near KSIT Engineering College, Banshankari 6th Stage, Bengaluru, Karnataka, Bengaluru, Karnataka, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameTata Capital Finance Ltd
Job posted by Tata Capital Finance Ltd

Similar jobs you can apply for

Telecalling / BPO / Telesales

Customer Support Executive

Victa Earlyjobs Technologies Private Limited
Koramangala, Bengaluru/Bangalore
₹15,500 - ₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Glympse Human Capital Services

Customer Onboarding Executive - Voice / Blended

Glympse Human Capital Services
BTM Layout, Bengaluru/Bangalore
₹30,000 - ₹51,000*
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Shaping Metals

Accountant

Shaping Metals
Jaya Nagar, Bengaluru/Bangalore
₹15,000 - ₹25,000
Work from Office
Full Time
Min. 1 year
Basic English
Sunbiz Solutions

Field Collection Executive

Sunbiz Solutions
Bengaluru/Bangalore
₹20,000 - ₹60,000*
Field Job
Full Time
Any experience
Basic English

Accountant

Human Capital Solutions
Jalahalli, Bengaluru/Bangalore
₹20,000 - ₹26,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
2Coms Consulting Pvt Ltd.

EV 2 Wheeler Technician (Bangalore)

2Coms Consulting Pvt Ltd.
All areas in Bengaluru/Bangalore Region
₹2,00,000 - ₹3,00,000*
Field Job
Full Time
Min. 1 year

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru/Bangalore at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Bengaluru/Bangalore . Through apna, you can find jobs in 64 cities across India. Join NOW!