Senior Product Manager

Senior Product Manager

Overview


Responsibilities

• Set product direction: Develop a customer-backed vision, strategy, and roadmap for priority Word scenarios; translate ambiguous opportunities into clear product bets and measurable outcomes. 
• Lead AI-first experiences: Define Copilot and agentic workflows that improve authoring, comprehension, editing, and document intelligence while meeting responsible AI, privacy, security, and compliance requirements. 
• Understand customers deeply: Combine qualitative research, market and competitive insights, support signals, experimentation, and product telemetry to identify unmet needs and prioritize investments. 
• Drive end-to-end execution: Write crisp product requirements, define success metrics, manage trade-offs, and partner with design, engineering, data science, research, marketing, and go-to-market teams from concept through general availability. 
• Deliver quality at scale: Champion reliability, performance, accessibility, localization, and platform consistency across Windows, Mac, web, iOS, and Android. 
• Experiment and learn: Establish hypotheses, design experiments, analyze results, and use evidence to iterate, scale, or stop investments. 
• Influence across boundaries: Build alignment across Microsoft 365, Copilot, platform, and partner teams; communicate decisions, risks, and progress clearly to senior leaders. 
• Represent the customer: Engage with enterprise, education, consumer, and developer audiences to validate direction and build durable feedback loops. 
• Raise the product craft: Model inclusive leadership, solid judgment, growth mindset, and rigorous product practices; mentor peers and contribute to a high-performing team culture. 

Qualifications

Required Qualifications:

• Bachelor's Degree AND 5+ years experience in product/service/program management or software development.
  • OR equivalent experience.

 Preferred Qualifications:

• Bachelor's Degree and 5+ years of experience in product/service/program management or software development; or equivalent experience. 
• Demonstrated experience defining product strategy and delivering customer-facing software or services through multiple stages of the product lifecycle. 
• Experience partnering closely with engineering and design teams and influencing stakeholders without direct authority. 
• Solid analytical skills, including the ability to define metrics, interpret product data, and make decisions under uncertainty. 
• Excellent written and verbal communication, with the ability to simplify complex technical and customer topics for diverse audiences. 
• Experience building AI-powered, productivity, collaboration, content-creation, or enterprise SaaS products. 
• Understanding of large language models, retrieval, agents, evaluation methods, prompt and interaction design, and responsible AI practices. 
• Experience shipping products across desktop, web, and mobile, including work on performance, reliability, accessibility, and localization. 
• Track record of using experimentation and telemetry to improve adoption, engagement, retention, customer satisfaction, or commercial outcomes. 
• Experience serving enterprise customers and navigating security, privacy, compliance, and administrative requirements. 
• Ability to operate effectively in a global, matrixed organization and lead through ambiguity and change. 

Other Requirements:

• Security screening: Ability to meet Microsoft, customer, and/or government security screening requirements is required for this role. These requirements include, but are not limited to, specialized security screenings applicable to the role, customer engagement, or government program. 

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Experience Level

Senior Level