Personal Banker-Inbound_BRANCH BANKING_0466_0871_1036306
Kotak Securities Limited
Work from Office
Full Time
Min. 1 yearJob Description
Personal Banker-Inbound_BRANCH BANKING_0466_0871_1036306
The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.
- Redress Customer needs pertaining to Cash, DDs, Cheque Deposits, General Information.
- Speed and Accuracy of Transaction.
- Exploitation of other business opportunities sensed.
- Providing quality of Experience that will ensure retention and positive word-of-mouth.
- Manage cash and non-cash transactions efficiently and accurately.
- Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
- Provide general banking information and resolve customer queries promptly.
- Maintain high standards of speed and accuracy in all transactional processes.
- Identify and promote cross-selling opportunities for other banking products and services.
- Ensure a positive and professional customer experience to foster loyalty and referrals.
- Excellent written and oral communication skills
- Should have handled SO profile
- Preferable 1-2 Years of Experience with BFSI
- MBA/Graduate
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The candidate should have completed the required education and people who have 1 to 2 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
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