Kotak Mahindra Bank Limited

Customer Assistance Manager_HOUSING FINANCE-Hardship Assistance Unit_Maharashtra

Kotak Mahindra Bank Limited
Kandi
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Customer Assistance Manager_HOUSING FINANCE-Hardship Assistance Unit_Maharashtra

- Responsible for managing customer assistance specifically in the housing finance sector, focusing on hardship assistance. - Role involves handling customer queries, providing support and solutions related to financial difficulties. - Requires coordination with various teams to ensure effective resolution of customer issues. - The position demands strong interpersonal and communication skills to assist customers empathetically. - Likely involves understanding financial products and hardship policies to guide customers appropriately. - The role is based in Maharashtra, covering locations such as Chhatrapati Sambhajinagar, Aurangabad, and Jalna. - Suitable for candidates with experience in customer service or financial assistance roles within banking or housing finance. - Emphasis on managing sensitive customer situations and providing timely assistance. - May require knowledge of local language and cultural context to effectively communicate with customers. - The job is positioned within the financial services domain, specifically housing finance hardship assistance.

Job role

Work location
Work locationChhatrapati Sambhajinagar, 0693-Aurangabad -Kandi Tower - Jalna Road-BR-MAH, Kandi Tower,, Cts No. 12995,, Maharashtra, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

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